US Robotics MAXg Installation Guide download pdf (Page 14)

Troubleshooting

To help diagnose a problem, first use the following troubleshooting checklist.

1. Confirm that you are using the AC power adapter that came with your gateway

and that it is connected to the gateway and to an active wall outlet. Make sure

the Power switch is switched to the on position. The LED should be lighted.

2. Confirm that you have securely connected the telephone cable to the telephone

wall jack and to the gateway. The LED should be lighted if you have ordered

and correctly configured DSL.

3. If you are using a wired connection from the computer to the gateway, confirm

that you have secured the Ethernet cable(s) to the computer’s network

interface card and to the Ethernet port(s) on the gateway (labelled 1, 2, 3, or 4).

The corresponding LED should be lighted on the front of the gateway.

For more information on the LEDs, see the Status LEDs section earler in this document.

Opening the Web user interface

The Web user interface will be your main tool for configuring, troubleshooting and

monitoring the gateway. Follow this procedure to access it.

1. Start a Web browser.

2. Open the page http://192.168.1.1

3. A login window should appear:

The default user name and password are already filled in. Click OK.

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US Robotics MAXg Installation Guide Page 14