US Robotics x2/56K Operations Instructions

Browse online or download Operations Instructions for Mobile phones US Robotics x2/56K. US Robotics x2/56K Operating instructions User Manual

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This manual covers installation and operating instructions for the following U.S. Robotics modems:
Sportster
®
56 kbps internal and external modems
U.S. Robotics, the USRobotics logo, and Sportster are registered trademarks and Connections,
Total Control, Courier, RapidComm, x2, and the x2 logo are trademarks of 3Com Corporation and
its subsidiaries. Windows and Internet Explorer are registered trademarks of Microsoft Corp.
CompuServe is a registered trademark of CompuServe Inc. America Online is a registered trademark
of America Online Inc. Netscape Navigator is a trademark of Netscape Communications Corp. Any
other trademarks, trade names, or service marks used in this manual are the property of their
respective owners.
© 1997 3Com Corporation
7770 North Frontage Road
Skokie, IL 60077-2690
All Rights Reserved
IMPORTANT! All x2 products are capable of 56 kbps downloads; however, due to FCC rules
which restrict power output of the service providers' modems, current download speeds are limited to
53 kbps. Actual speeds may vary depending on line conditions. Uploads from users to service
providers travel at speeds up to 28.8 kbps. An x2-capable modem, an x2-compatible analog phone
line and an x2-capable Internet Service Provider are necessary for these high-speed downloads.
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Summary of Contents

Page 1

This manual covers installation and operating instructions for the following U.S. Robotics modems:Sportster® 56 kbps∗ internal and external modemsU.S.

Page 2

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X6a task. The computer stops what it’s doing,depending on the priority of the request, tohelp the accessory

Page 3

U.S. ROBOTICS MODEM UPDATE WIZARD96• Click Other to learn more about how topurchase a U.S. Robotics x2 modem.Upgradable ModemsIf the modem IS software

Page 4

U.S. ROBOTICS MODEM UPDATE WIZARD97Users Purchasing 56K UpgradesUsers Updating Their Modem’s Code7. This screen dials the U.S. Robotics UpdateServer.

Page 5 - An integrated end-to-end

U.S. ROBOTICS MODEM UPDATE WIZARD988. Once connected, the server will compareavailable upgrades with the current code inyour modem. If they differ, th

Page 6

U.S. ROBOTICS MODEM UPDATE WIZARD999. You will see this screen as the Wizarddownloads the file for your modem.10. When the download is complete, the m

Page 7 - PRODUCT FEATURES

U.S. ROBOTICS MODEM UPDATE WIZARD10012. You will see a “Congratulations!” screen.Click Details.13. Click OK once you verify that the process wasa succ

Page 8

TROUBLESHOOTING AND ONLINE HELP RESOURCES101PROBLEM DIAGNOSIS POSSIBLE SOLUTIONThe computer orsoftware will notrecognize themodem.Your modem might not

Page 9 - A Word about COM Ports

TROUBLESHOOTING AND ONLINE HELP RESOURCES102PROBLEM DIAGNOSIS POSSIBLE SOLUTIONThe computer orsoftware will notrecognize themodem (cont.).The modemdis

Page 10 - NOTE: Some communications

TROUBLESHOOTING AND ONLINE HELP RESOURCES103PROBLEM DIAGNOSIS POSSIBLE SOLUTIONThe modem won’tgo off hook to dialor doesn’t answerthe phone (cont.)Bot

Page 11 - Settings

TROUBLESHOOTING AND ONLINE HELP RESOURCES104PROBLEM DIAGNOSIS POSSIBLE SOLUTIONYour modemwon’tconnect at2400 bps witha 2400 bpsmodem.Your screenkeepsd

Page 12

TROUBLESHOOTING AND ONLINE HELP RESOURCES105PROBLEM DIAGNOSIS POSSIBLE SOLUTIONYourcommunications software isreportingmany cyclicredundancycheck (CRC)

Page 13 - Testing an Installed Modem

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X7How to Use ComTest toDetermine Your Modem’sSettings1. Insert the Connections CD into your CD-ROM drive.2

Page 14 - Recommendation

TROUBLESHOOTING AND ONLINE HELP RESOURCES106PROBLEM DIAGNOSIS POSSIBLE SOLUTIONYourcommunicationssoftware isreporting manycyclicredundancycheck (CRC)e

Page 15

TROUBLESHOOTING AND ONLINE HELP RESOURCES107Online Help ResourcesConnecting to the U.S. Robotics BBSTo connect to the U.S. Robotics BulletinBoard Syst

Page 16 - How to Change the Modem’s

TROUBLESHOOTING AND ONLINE HELP RESOURCES108create a password of your choice, and to fillout a questionnaire.The preceding screen shot is what theintr

Page 17 - Grasp the jumper shunts with

TROUBLESHOOTING AND ONLINE HELP RESOURCES1092. A Filename to Download: text boxappears on the screen. 3. Type the name of the file you wish toreceive.

Page 18 - How to Insert the Modem

TROUBLESHOOTING AND ONLINE HELP RESOURCES110U.S. Robotics offers a number of other onlinetechnical support options. Choose any one ofthe following opt

Page 19 - CAUTION: To avoid the risk of

TROUBLESHOOTING AND ONLINE HELP RESOURCES111message boards, online customer support,and product announcements.Technical Support HotlineTechnical quest

Page 20

TROUBLESHOOTING AND ONLINE HELP RESOURCES112before returning the modem to us. Ship theunit, postage paid, in a strong box made ofcorrugated cardboard

Page 21 - WARNING: The phone jack you

TROUBLESHOOTING AND ONLINE HELP RESOURCES113PROBLEM: RapidComm does not workproperly at 115.2 kbps.DIAGNOSIS: The presence of diskcompression software

Page 22

GLOSSARY114Cross references are printed in boldface. Crossreferences with items in the CommandSummary, found in the Technical QuickReference (Section

Page 23

GLOSSARY115asynchronous transmissionData transmission in which the length of timebetween transmitted characters may vary.Because characters may not be

Page 24

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X84. Click Internal Modem. Then click Next.5. If you have a free setting, you will see ascreen like this.CO

Page 25 - Play Installation

GLOSSARY116rates, commonly 2400, 4800, 9600, 14,400,28,800 and higher.bits per second (bps)The bits (binary digits) per second rate.Thousands of bits

Page 26 - NOTE: If you need to move the

GLOSSARY117class 1 and 2.0International standards used by faxapplication programs and faxmodems forsending and receiving faxes.cyclic redundancy check

Page 27

GLOSSARY118defaultAny setting assumed, at startup or reset, by thecomputer's software and attached devices. Thecomputer or software will use thes

Page 28

GLOSSARY119Electronic Industries Association (EIA)Group which defines electronic standards inthe U.S.error controlVarious techniques that check the re

Page 29

GLOSSARY120half duplexSignals can flow in both directions, but onlyone way at a time. In microcomputercommunications, may refer to activation of theon

Page 30

GLOSSARY121MNPMicrocom Networking Protocol, an error-control protocol developed by Microcom,Inc., and now in the public domain. There areseveral diffe

Page 31 - “New Hardware Found ”

GLOSSARY122parityA simple error-detection method that checksthe validity of a transmitted character.Character checking has been surpassed bymore relia

Page 32

GLOSSARY123ROMRead Only Memory. Permanent memory, notuser-programmable.serial transmissionThe consecutive flow of data in a singlechannel. Compare to

Page 33 - NOTE: If you do not see your

GLOSSARY124V.17 faxAn ITU-T standard for making facsimileconnections at 14,400 bps, ,12,000 bps,9,600 bps, 7,200 bps.V.21An ITU-T standard for modems

Page 34

GLOSSARY125V.32 bisAn ITU-T standard that extends the V.32connection range: 4800, 7200, 9600, 12,000,and 14,400 bps. V.32 bis modems fall back tothe n

Page 35 - Serial Cable to Buy

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X9Click Finish to exit ComTest. Go to “Whatto Do with ComTest’s Recommendation”on page 10.6. When you see t

Page 36 - How to Connect the Modem

GLOSSARY126XON/XOFFStandard ASCII control characters used totell an intelligent device to stop/resumetransmitting data.YmodemAn error-checking protoco

Page 37

TECHNICAL QUICK REFERENCE127This section includes information about:• Front Panel Lights• Command Summary• DIP Switches• S-Registers• The Serial Inter

Page 38

TECHNICAL QUICK REFERENCE128Front Panel Lights (External Modems)Symbol Meaning StatusAA ... Auto Answer...Answer mode: ON when regi

Page 39

TECHNICAL QUICK REFERENCE129Command Summary• Type commands in either upper or lower case, not a combination. Use theBackspace key to delete errors. (Y

Page 40

TECHNICAL QUICK REFERENCE130Command Set$ Use in conjunction with D, S,or & commands (or just AT)to display a basic commandlist; online help.A Manu

Page 41

TECHNICAL QUICK REFERENCE131numbers are storedwith the &Zn=scommand.T Tone dial, (Comma) Pause, SeeS8 definition; whichit’s linked to.; (Semicolon

Page 42

TECHNICAL QUICK REFERENCE132remote system to yourscreen.F1 Local echo OFF.Receiving systemmay send a remoteecho of data itreceives.Hn Controls ON/OFF

Page 43

TECHNICAL QUICK REFERENCE133M1 Speaker ON untilCONNECT.M2 Speaker always ON.M3 Speaker ON after dial,until CONNECT.On Returns online.O0 Returns online

Page 44

TECHNICAL QUICK REFERENCE134Xn Sets result code displayed. Default is X4.Xn SettingResult Codes X0 X1 X2 X3 X40/OK • • • • •1/CONNECT • • • • •2/RING

Page 45

TECHNICAL QUICK REFERENCE135Xn (continued)Xn Result Codes (cont.) X0 X1 X2 X3

Page 46 - Setup Wizard

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X10What to Do with ComTest’sRecommendation NOTE: If your communicationssoftware requires a modem thatComTe

Page 47

TECHNICAL QUICK REFERENCE136Yn Selects power-on/resetdefault configuration.Y0 Default is profile 0setting in NVRAMY1 Default is profile 1setting in NV

Page 48 - NOTE: Check the COM port

TECHNICAL QUICK REFERENCE137&A3 Protocol indicatorsaddedLAPM/MNP/NONE(error control) andV42bis/MNP5 (datacompression)&Bn Manages modem’s ser

Page 49

TECHNICAL QUICK REFERENCE138&F2 Software flow controltemplate&Gn Sets Guard Tone.&G0 No guard tone, U.S.and Canada&G1 550 Hz guard ton

Page 50

TECHNICAL QUICK REFERENCE139&K1 Auto enable/disable&K2 Data compressionenabled&K3 MNP5 compressiondisabled&Mn Sets Error Control (ARQ)

Page 51

TECHNICAL QUICK REFERENCE140&N16 33,600 bps&N17 33,333 bps&N18 37,333 bps&N19 41,333 bps&N20 42,666 bps&N Continued&N21 44

Page 52

TECHNICAL QUICK REFERENCE141&Sn Controls Data Set Ready(DSR) operations.&S0 DSR override; alwaysON&S1 Modem controls DSR&Tn Begins tes

Page 53

TECHNICAL QUICK REFERENCE142&U9 16,800 bps&U10 19,200 bps&U11 21,600 bps&U12 24,000 bps&U13 26,400 bps&U14 28,800 bps&U15

Page 54

TECHNICAL QUICK REFERENCE143&Yn Sets break handling.&Y0 Destructive, butdoesn’t send break&Y1 Destructive,expedited&Y2 Nondestructive,

Page 55

TECHNICAL QUICK REFERENCE144DIP Switches (Modems with DIP Switches Only)Note: If a DIP switch is on, it is down. If a DIP switch is off, it is up. Def

Page 56

TECHNICAL QUICK REFERENCE145ON Disables auto answerFactorySwitch Setting Function6 OFF Carrier Detect (CD) OverrideOFF Modem sends CD signal when it c

Page 57

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X11If you do not have a sound card, useCOM3/IRQ5. Write “COM3” and “IRQ5”in the spaces provided on the firs

Page 58

TECHNICAL QUICK REFERENCE146S-RegistersTo change a setting, use the ATSr=n command, where r is the register and n is a decimalvalue from 0 − 255 (unle

Page 59

TECHNICAL QUICK REFERENCE147Register Default FunctionS6 2 Sets the number of seconds the modem waits before dialing. If Xn is set to X2 orX4, this is

Page 60

TECHNICAL QUICK REFERENCE148Register Default Function S10 (cont.) A better alternative is to ask your phone company how to temporarily disable call

Page 61

TECHNICAL QUICK REFERENCE149Register Default Function S13 (cont.) Bit Value Result4 16 At power on/reset, Auto Dial the number stored inNVRAM at po

Page 62 - Sending Your First Fax

TECHNICAL QUICK REFERENCE150Register Default Function S15 (cont.) Bit Value Result3 8 Disable MNP handshake.4 16 Disable MNP level 4.5 32 Disable MNP

Page 63 - NOTE: If you need to enter a

TECHNICAL QUICK REFERENCE151Register Default FunctionS19 0 Sets the duration, in minutes, for the inactivity timer. The timer activates when thereis

Page 64 - Congratulations —you are

TECHNICAL QUICK REFERENCE152Register Default FunctionS27 0 Bit-mapped register setup. To set the register, see instructions for S13.Bit Value Result

Page 65 - Flow Control

TECHNICAL QUICK REFERENCE153Register Default Function S28 0 Eliminates the V.32 answer tones for a faster connection.8 Default item, all times ar

Page 66 - UART (External Modems)

TECHNICAL QUICK REFERENCE154Register Default FunctionS33 0 Bit-mapped register setup. To set the register, see the instructions for S13.Bit Value Re

Page 67 - USING MODEM STATION

TECHNICAL QUICK REFERENCE155Register Default Function S34 (cont.) Bit Value Result5 32 Disable TX level deviation.6 64 Disable Pre-emphasis.7 128

Page 68

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X12• Find out which socket is COM1 and whichis COM2.• If nothing is plugged into either port, youcan choose

Page 69

TECHNICAL QUICK REFERENCE156Register Default Function S39-S40 Reserved S41 0 Bit-mapped register setup. To set registers, see instructions for

Page 70 - Starting Modem Station

TECHNICAL QUICK REFERENCE157The Serial InterfaceThe serial interface is a standard developed by the Electronic Industries Association(EIA). It defines

Page 71

TECHNICAL QUICK REFERENCE158Serial Interface Pin DefinitionsSignal SourceDB-25 DB-9 Circuit Function Computer/Modem1 — AA Chassis Ground Both2 3 BA Tr

Page 72 - TIP: For your convenience, we

REGULATORY INFORMATION159Manufacturer’s Declarationof ConformityU.S. Robotics7770 North Frontage RoadSkokie, Illinois 60077-2690U.S.A.declares that th

Page 73 - Using Detect New Modems

REGULATORY INFORMATION160This equipment uses the following USOCjacks: RJ11C.This equipment may not be used on coinservice provided by the telephone co

Page 74 - Using Terminal

REGULATORY INFORMATION161Connecting to the Telephone CompanyIt is not necessary to notify the telephonecompany before installing the modem.However, th

Page 75

REGULATORY INFORMATION162your modem. If you’re using a differentcommunications software program, refer to itsmanual.Radio and Television InterferenceT

Page 76 - NOTE: Modem Station’s

REGULATORY INFORMATION163How to Identify and Resolve Radio-TV Interference ProblemsStock No. 004-000-0345-4U.S. Government Printing OfficeWashington,

Page 77 - Using Modem Configurator

REGULATORY INFORMATION164users to connect their equipment to jacksexcept in precise situations that are spelled outin tariffing arrangements with thos

Page 78 - TECHNICAL STUFF: DIP

REGULATORY INFORMATION165Keating Technologies25 Royal Crest Court, Suite 200Markham, ONT L3R 9X4AVIS: L'étiquette de Industrie Canadaidentifie l

Page 79 - TIP: On external modems

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X13 The jumper shunts will be hanging fromsingle jumper pins as shown in the followingillustration.3. To ch

Page 80 - Using Modem to Computer

REGULATORY INFORMATION166Avertissment: L’utilisateur ne doit pas tenterde faire ces raccordements luimême; il doitavoir recours à un service d’inspect

Page 81 - WARNING! Use caution

REGULATORY INFORMATION167abnormal working conditions (including, butnot limited to, lightning and water damage).THIS LIMITED WARRANTY DOESNOT GUARANTE

Page 82

REGULATORY INFORMATION168above exclusion or limitation may not applyto you.To obtain service under this limited warranty,contact the U.S. Robotics Tec

Page 83 - TECHNICAL STUFF:

Index169AAmerica Online, U.S. Robotics online supportand, 108-109American Standard Code for Information Interchange. See ASC

Page 84 - Information Screens

Index170Ccarrier, 115carrier detect (CD) light, 124character, 115characters per second (cps), 115low, errors and, 103class 1

Page 85

Index171Ddata compression table, 115data mode, 116data terminal (terminating) equipment (DTE),116data terminal ready (TR) lig

Page 86

Index172front panel lights, summary, 124FTP, U.S. Robotics online support and, 108full duplex, 117Gglossary

Page 87

Index173Link Access Procedure for Modems (LAPM),118local echo, 118turning off, 101MMicrocom Networking Protocol (MNP), 118MNP

Page 88

Index174installing, 43-58troubleshooting, 110-111read only memory (ROM), 120received data (RD) light, 124remote digital loopb

Page 89 - TECHNICAL STUFF: The

Index175U.S. RoboticsBBS, 105-106online help resources, 105-109Technical Reference Guide,downloading, 106-108Technical Suppo

Page 90

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X144. Move the jumper shunt to the new setting.• The COM port setting can involve one tothree shunts. The f

Page 91 - Guidelines

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X151. Turn off your computer and unplug it fromthe electrical outlet.2. Unplug any peripheral devices (prin

Page 92

Welcome to x2 Information Access 1Product Features 3Before You Begin (Windows 95 Users) 4Internal Modem Installation with Windows 3.x 5A Word about CO

Page 93

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X164. Find an empty ISA expansion slot at leastas long as the gold edge of your modem.(ISA slots have black

Page 94

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X17modem all the way into the slot. If you feelresistance, the modem may not be properlylined up with the

Page 95

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X1810. If you wish to use a phone through thesame phone wall jack as the modem whenthe modem is not in use,

Page 96

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X1915. Double-click the Ports icon.16. If it’s not already selected, click the COMport for your modem. Then

Page 97

INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X2017. Click Advanced.18. In the Interrupt Request Line (IRQ)box, select the IRQ that ComTestrecommended.19

Page 98 - Operation

INTERNAL MODEM INSTALLATION WITH WINDOWS 9521You’ll need these items from yourSportster modem box: modem phone cord Connections CDPlus:a scre

Page 99

INTERNAL MODEM INSTALLATION WITH WINDOWS 95223. Find the jumper shunts (small black plasticpieces) on the COM port and IRQ jumperpins on your modem. T

Page 100 - OBOTICS MODEM UPDATE WIZARD

INTERNAL MODEM INSTALLATION WITH WINDOWS 9523How to Insert the Modeminto the Computer NOTE: Before installing yourmodem, write its serial number in th

Page 101

INTERNAL MODEM INSTALLATION WITH WINDOWS 95243. Remove the screws from your computer’scover and then remove the cover, as shownin the following diagra

Page 102 - NOTE: Users purchasing a 56K

INTERNAL MODEM INSTALLATION WITH WINDOWS 95255. Holding the modem at each corner, with thegold edge facing the slot, push the modemdown as gently as p

Page 103

Installing Other Fax/Data Software 61Type of Modem 61Initialization String 61Flow Control 61UART (External Modems Only) 62Using Modem Station 63Why Mo

Page 104 - Congratulations!

INTERNAL MODEM INSTALLATION WITH WINDOWS 9526this jack, disconnect the phone’s cord fromthe jack. WARNING: The phone jack youuse must be for an ANALO

Page 105 - 2 3 4 5 7

INTERNAL MODEM INSTALLATION WITH WINDOWS 9527How to Move Through the“New Hardware Found ”Screens1. When Windows 95 restarts, the followingscreen appea

Page 106

INTERNAL MODEM INSTALLATION WITH WINDOWS 95283. Once Windows 95 finishes loading theinformation from the CD-ROM, you shouldverify that the modem insta

Page 107

INTERNAL MODEM INSTALLATION WITH WINDOWS 95295. In the “Modems Properties” screen, youshould see “Sportster 56000 Fax InternalPnP” listed.This means t

Page 108

INTERNAL MODEM INSTALLATION WITH WINDOWS 9530Turn to “Software Installation and Testing”(page 43) for detailed information aboutinstalling RapidComm,

Page 109

EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X31You’ll need these items from yourSportster modem box: modem phone cord Connections CD power adap

Page 110

EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X32If your PC's serial connector looks like this…you need a shielded serial modem cable with a25-pin f

Page 111 - Online Help Resources

EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X33on the bottom of the case) and the otherend into a phone wall jack. WARNING: The phone jack youuse must

Page 112

EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X34You are now ready to install the softwareon the Connections CD-ROM (includedwith your Sportster modem).

Page 113

EXTERNAL MODEM INSTALLATION WITH WINDOWS953535You’ll need these items from yourSportster modem box: modem phone cord Connections CD power adapte

Page 114

Glossary 114Technical Quick Reference 127Front Panel Lights (External Modems) 128Command Summary 129DIP Switches (Modems with DIP Switches Only) 144S-

Page 115 - Modem to Us

EXTERNAL MODEM INSTALLATION WITH WINDOWS 9536If your PC's serial connector looks like this…you need a shielded serial modem cable with a25-pin fe

Page 116 - Troubleshooting Tips

EXTERNAL MODEM INSTALLATION WITH WINDOWS 9537 WARNING: The phone jack youuse must be for an ANALOG phone line(the type found in most homes). Manyoffi

Page 117 - Their Systems

EXTERNAL MODEM INSTALLATION WITH WINDOWS 95381. When Windows restarts, the followingscreen appears automatically after a fewseconds.Click Driver from

Page 118 - GLOSSARY

EXTERNAL MODEM INSTALLATION WITH WINDOWS 95393. Once Windows finishes loading theinformation from the CD-ROM, you shouldverify that the modem installa

Page 119

EXTERNAL MODEM INSTALLATION WITH WINDOWS 95405. In the “Modems Properties” screen, youshould see “Sportster 56000 Fax ExternalPnP” listed.This means t

Page 120

EXTERNAL MODEM INSTALLATION WITH WINDOWS 9541Turn to “Software Installation and Testing”(page 43) for detailed information aboutinstalling the softwar

Page 121

SOFTWARE INSTALLATION AND TESTING42Software Installation andRegistration Using theSetup WizardThis section guides you through the U.S.Robotics Setup W

Page 122

SOFTWARE INSTALLATION AND TESTING431. From the Windows 95 desktop, click theStart button and then click Run.2. In the text box, type D:\setup.exe. (If

Page 123

SOFTWARE INSTALLATION AND TESTING445. This is the Setup Wizard’s “Welcome”screen. After reading the screen, clickNext.6. When you see the following sc

Page 124

SOFTWARE INSTALLATION AND TESTING457. When you see the next two screens, fill inthe blank boxes with the appropriateinformation, using the TAB key to

Page 125

WELCOME TO X2 INFORMATION ACCESS1The latest breakthrough inonline communicationsUntil now, 33.6 kbps was thought to be thepractical limit for speed o

Page 126

SOFTWARE INSTALLATION AND TESTING468. You will see the following screen as theSetup Wizard creates a U.S. RoboticsConnections program group.9. Next, t

Page 127

SOFTWARE INSTALLATION AND TESTING4711. When you see this screen, you are ready toregister your new modem. Click ByModem. We recommend you choose theBy

Page 128

SOFTWARE INSTALLATION AND TESTING4812. When you see this screen…• If you need to dial a prefix (such as 9) tomake a call outside your building, typeth

Page 129

SOFTWARE INSTALLATION AND TESTING49NOTE: If the Setup Wizard detectedInternet Explorer on your system during thesetup process, your computer will laun

Page 130

SOFTWARE INSTALLATION AND TESTING50Windows 3.x users: Windows willrestart. When your desktop reappears, youwill see a Connections icon (shown below)in

Page 131 - TECHNICAL QUICK REFERENCE

SOFTWARE INSTALLATION AND TESTING5116. On the Business & Productivity menu isa RapidComm button (circled in thefollowing screen shot). RapidComm i

Page 132 - Symbol Meaning Status

SOFTWARE INSTALLATION AND TESTING5218. The next screen displays information aboutRapidComm. When you are ready to installRapidComm, click Install (cir

Page 133 - Command Summary

SOFTWARE INSTALLATION AND TESTING53type that location in the text box beforeclicking Install.20. You will see this screen as files are copied.21. When

Page 134 - Command Set

SOFTWARE INSTALLATION AND TESTING54RapidComm as the printer in theprogram from which you are printing.22. This screen marks the end of theRapidComm in

Page 135

SOFTWARE INSTALLATION AND TESTING5524. Restart Windows by clicking the WindowsStart button and pointing to Shut Down.Click Restart the Computer? on th

Page 136

WELCOME TO X2 INFORMATION ACCESS2Taking advantage of themodern telephone networkx2 technology takes advantage of the typicalnetwork configuration foun

Page 137

SOFTWARE INSTALLATION AND TESTING5627. When you see this screen, verify theinformation shown and then fill in the Databox (if you have a third phone n

Page 138

SOFTWARE INSTALLATION AND TESTING5729. Select the correct modem in the text boxon the following screen. Then click Next. 30. When you see this screen…

Page 139

SOFTWARE INSTALLATION AND TESTING5831. You will see this screen.This is the main RapidComm screen. Tosend your first fax, keep this screen open.(After

Page 140

SOFTWARE INSTALLATION AND TESTING59sentence or two. Name the documenttester. Keep the document open.2. From the File menu, click Print.3. Select Rapid

Page 141

SOFTWARE INSTALLATION AND TESTING60When you finish, click Send Fax.6. You will see a series of screens as the fax isbeing transmitted. When the fax ha

Page 142

INSTALLING OTHER FAX/DATA SOFTWARE61You do not have to use the RapidCommfax/data software included with your newSportster modem. Your modem was design

Page 143

INSTALLING OTHER FAX/DATA SOFTWARE62• For software flow control, selectXON/XOFF. NOTE: You may need to disablethe flow control (hardware or software)t

Page 144

USING MODEM STATION63What Does Modem StationDo?♦ Modem Station provides a simple to useinterface that takes the pain out ofcommunicating with your mod

Page 145

USING MODEM STATION646. You will be asked whether you wish toinstall Modem Station. Click Yes.7. Wait a few moments for the InstallationWizard to load

Page 146

USING MODEM STATION6510. Click Next on the following screen toaccept the default program folder. You canplace Modem Station in an existing folderby se

Page 147

PRODUCT FEATURES3Your new x2 modemprovides many advancedfeatures. Here are just afew:Modulation Schemesx2 technologyITU-T V.34+ITU-T V.34ITU-T V.32bis

Page 148 - Switch Setting Function

USING MODEM STATION66Starting Modem Station1. If you didn’t start Modem Station from theSetup program, please start it now.2. Click Windows Start butt

Page 149 - ON Disables auto answer

USING MODEM STATION67The main menu gives you direct access tothe following options:♦ DETECT NEW MODEMS♦ TERMINAL♦ MODEM CONFIGURATOR♦ ABOUT♦ CONTACT/S

Page 150 - S-Registers

USING MODEM STATION68CONTACT/SUPPORTThis option details how to get in touch withU.S. Robotics. TIP: For your convenience, weprovide many on-line suppo

Page 151 - Register Default Function

USING MODEM STATION69Using Detect New Modems1. Click Detect New Modems to bring upthe following screen.The screen consists of four columns, one foreac

Page 152 - Register Default Function

USING MODEM STATION70If your modem is installed and configuredcorrectly, Modem Station will find themodem and display make and modelinformation under

Page 153

USING MODEM STATION71In addition to allowing direct entry of modemcommands, the Terminal window also allowsyou to dial into Bulletin Boards, listing s

Page 154

USING MODEM STATION72 NOTE: Modem Station’sTerminal window is providedprimarily for troubleshootingconvenience. If you frequently useBBSs, you will pr

Page 155 - Register Default Function

USING MODEM STATION73When you are finished using Terminal, clickExit to return to the screen you accessed itfrom.Using Modem ConfiguratorYou can acce

Page 156 - incompatibilities. Some

USING MODEM STATION74The “Data Control” screen allows you toassign the following basic communicationssettings:♦ PORT SPEED♦ PARITY♦ STOP BITS♦ WORD♦ F

Page 157

USING MODEM STATION75CONNECTION CONTROLThis is where you adjust your modem’sconnection and transmission settings.Click Connection Control to bring up

Page 158

BEFORE YOU BEGIN (WINDOWS 95 USERS)4Your Sportster modem is a Plug and Playdevice. Windows 95 can automatically identifya Plug and Play device and det

Page 159 - S35 Reserved

USING MODEM STATION76Once you have configured your ConnectionControl settings, click Save to Modem tosave your settingsUsing Modem to ComputerThese se

Page 160

USING MODEM STATION77 TIP: If you type ATDT and see‘AATTDDTT’ on your screen, it ispossible that both your software andmodem have Local Echo set to ‘O

Page 161 - The Serial Interface

USING MODEM STATION78In the upper left hand corner of the screen youwill see the current connection commands.This screen allows you to configure thefo

Page 162 - Signal Source

USING MODEM STATION79 TECHNICAL STUFF:“Negotiation” is the noise we hearwhen two modems connect. Themodems exchange informationabout their respective

Page 163 - REGULATORY INFORMATION

USING MODEM STATION80You can change stored numbers by highlightingthem and then typing the new numbers in theirplace. Once you store your numbers, you

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USING MODEM STATION81We devote a separate section to the ExtendedInformation screens so that we can explainwhat you’ll see (and why it is important to

Page 165

USING MODEM STATION82Technicians use the ROM Checksum to verifyinformation stored in the modem’s Read OnlyMemory. You can check the ROM Checksumfrom a

Page 166

USING MODEM STATION83To see information about the profile in use,click Active Profile to bring up the nextscreen.This screen contains information abou

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USING MODEM STATION84same format as the “Active Profile” screen withthe addition of stored phone numbers.The next two screens contain information that

Page 168

USING MODEM STATION85stored in the Supervisor chip. (TheSupervisor chip contains the specialsoftware used to control your modem’sfunctions.) If a supp

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INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X5You’ll need these items from yourSportster modem box: modem phone cord Connections CDPlu

Page 170

USING MODEM STATION86The “Link Diagnostics” screen displaysstatistics about your last connection. Thisscreen is most often used as an aid indiagnosing

Page 171

USING MODEM STATION87Courier documentation for instructions onconfiguring these special features.General InstallationGuidelinesHere are a few tips tha

Page 172

USING MODEM STATION88configuring your new modem as simple aspossible.Remember: If you have any questions orproblems, feel free to visit one of our man

Page 173

U.S. ROBOTICS MODEM UPDATE WIZARD89Your Connections CD-ROM includes the U.S.Robotics Modem Update Wizard. This softwareis designed to quickly update y

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U.S. ROBOTICS MODEM UPDATE WIZARD902. Click the Windows Start menu and point toPrograms. Point to U.S. RoboticsConnections. Then click Connections. NO

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U.S. ROBOTICS MODEM UPDATE WIZARD914. When the Customer Support menu appears,click Modem Update Wizard (circled in thefollowing screen shot).5. Next,

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U.S. ROBOTICS MODEM UPDATE WIZARD926. In the following screen, click Install (circledbelow).7. This launches the U.S. Robotics ModemUpdate Wizard Inst

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U.S. ROBOTICS MODEM UPDATE WIZARD938. The next screen indicates where the installerwill store the files for the Update Wizard. If theindicated locatio

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U.S. ROBOTICS MODEM UPDATE WIZARD94Operation1. Click the Windows Start button. Point toPrograms. Then point to U.S. RoboticsModem Update Wizard. Final

Page 179

U.S. ROBOTICS MODEM UPDATE WIZARD954. The software will now detect any modemsinstalled on your system. When the detectionphase finishes, you will see

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