US Robotics 56K MESSAGE MODEM - QUICK FOR WINDOWS User's Guide

3Com U.S. Robotics56K Professional MessageModemUser’s Guide

56K Professional Message Modem62. Click Stop when you have finished.3. To listen to your message, press PLAY from the suppliedsoftware application.4.

56K Professional Message Modem 72) from the modem buttonsHands-free mode1. Press Rec/>>>>, hold for 2 SECONDS, listen for the tone, releas

56K Professional Message Modem8If you hang up during the recording session, your message will notbe recorded. You will have three chances to enter th

56K Professional Message Modem 9Handset mode1. Select 'Handset' as the Input device from within the IndependentMode Message Full Screen.2. P

56K Professional Message Modem10Note: Fax messages stored in memory can only be retrievedusing your supplied software application.Messages can be pla

56K Professional Message Modem 112. Stop message playback by pressing Stop/Play again.Playback stops automatically at the end of the message(s).Handse

56K Professional Message Modem12Note: Your PMM automatically hangs up after 5 seconds if nobuttons are pressed.Deleting MessagesThe Professional Mess

56K Professional Message Modem 13Independent Mode Facsimile (Fax) ForwardingFaxes can be forwarded to a predefined phone number. The faxeswill continu

56K Professional Message Modem14#CID=0 Caller ID disabled#CID=1 Caller ID enabled with formatted information#CID=2 Caller ID enabled with unformatted

56K Professional Message Modem 15Speakerphone FeaturesThe PMM works as a speakerphone when the PC is not on. You canreceive incoming calls by pressin

This manual covers installation and operating instructions for the• 3Com U.S. Robotics 56K Professional Message ModemIMPORTANT MESSAGE: In accordanc

56K Professional Message Modem16 and 1) control the volume during personal message playback in hands-freemode,2) control the volume during message

56K Professional Message Modem 17Before You BeginDetermining your Version of Windows 95You will need to know the version of Windows 95 you are using i

56K Professional Message Modem18External Modem Installation with Windows 95You will need these items from your Professional Message Modem box:modem

56K Professional Message Modem 19WARNING: The phone socket you use must be for anANALOGUE phone line (the type found in most homes). Manyoffice buil

56K Professional Message Modem20Installing the Modem DriversNOTE: If you wrote “950b” on page 15 of this User’s Guide, go to“Installing Modem Drivers

56K Professional Message Modem 213. When you see this screen, type in A:\(If your disk drive is a different letter, type that letter instead of A.)Cli

56K Professional Message Modem226. Double-click Modems.7. In the “Modems Properties” screen, you should see your modemlisted. This indicates that you

56K Professional Message Modem 23You will need to know this setting when you install fax/datacommunications software.Click OK.Installing Modem Drivers

56K Professional Message Modem243. Once Windows restarts, you should verify that the modeminstallation was a success. When your desktop returns, clic

56K Professional Message Modem 255. In the “Modems Properties” screen, you should see your modemlisted. This means the installation was a success.NOTE

Table of ContentsTECHNICAL FEATURES... 1SUMMARY OF FEATURES ...

56K Professional Message Modem26External Modem Installation with Windows 3.xYou will need these items from your Professional Message Modem box: modem

56K Professional Message Modem 275. If you wish to use your modem and phone through the same phonewall socket, plug your telephone lead into the phone

56K Professional Message Modem28Installing / Using Non-SuppliedSoftwareYour modem has been designed and tested using a wide range ofcommunications sof

56K Professional Message Modem 29Flow Control• For hardware flow control (highly recommended), select RTS/CTS.• For software flow control, select XON/

56K Professional Message Modem30Troubleshooting and Online HelpResources TROUBLESHOOTINGPROBLEMYour screen keepsdisplaying random garbagecharacters.

56K Professional Message Modem 31PROBLEMThe modem will not go offhook to dial or does notanswer the phone.DIAGNOSISYou may have plugged yourmodem’s ph

56K Professional Message Modem32PROBLEMThe modem displays doublecharacters on your monitor.Both modems exchangecarrier signals but fail toestablish a

56K Professional Message Modem 33PROBLEMYour communications softwareis reporting many cyclicredundancy check (CRC)errors and low characters persecond

56K Professional Message Modem34PROBLEMErrors are constantly occurringin your V.17 fax transmissions.Communications software failsto initialize the mo

56K Professional Message Modem 35PROBLEMThe computer or softwarewill not recognize themodem.Your modem cannot achieve a56K Internet connection.DIAGNOS

TECHNICAL QUICK REFERENCE...51MODEM PUSH BUTTONS...

56K Professional Message Modem36When Plug and Play FailsTry the following possible solutions:1. Click Windows 95 Start and click Shut Down. When asked

56K Professional Message Modem 37Contacting 3Com Technical SupportTo connect to the 3Com Bulletin Board System, follow these steps:1. Start your comm

56K Professional Message Modem38World Wide WebA 3Com Home Page containing the same information as the Internet onDemand listing as well as information

56K Professional Message Modem 39Are You Still Having Problems?Should you encounter any difficulties with your 56k ProfessionalMessage modem, refer to

56K Professional Message Modem40GlossaryCross references are printed in boldface. Cross references withitems in the Command Summary, found in the “Te

56K Professional Message Modem 41asynchronous transmissionData transmission in which the length of time between transmittedcharacters may vary. Since

56K Professional Message Modem42bufferA memory area set aside to be used as temporary storage during inputand output operations. An example is the mod

56K Professional Message Modem 43data communicationsA type of communications in which computers are able to exchange dataover an electronic medium.dat

56K Professional Message Modem44digital signalsSignals that are discrete and uniform. In this manual, the term refers tothe binary digits 0 and 1. T

56K Professional Message Modem 45full duplexThese signals will flow in both directions at the same time over one line.In microcomputer communications,

56K Professional Message Modem 1Technical FeaturesYour 56K Professional Message Modem provides many advancedfeatures. Here are just a few :Modulation

56K Professional Message Modem46local echoA modem feature that enables the modem to display keyboardcommands and transmitted data on the screen. See

56K Professional Message Modem 47parityA simple error-detection method that checks the validity of a transmittedcharacter. Character checking has bee

56K Professional Message Modem48terminalA device whose keyboard and display are used for sending andreceiving data over a communications link. This d

56K Professional Message Modem 49V.29This is the ITU-T standard for facsimile operations that specifiesmodulation at 9600 bps, with fallback to 7200 b

56K Professional Message Modem50XmodemThis is the first of a family of error control software protocols used totransfer files between modems. These pr

56K Professional Message Modem 51Technical Quick ReferenceModem Push ButtonsSymbol Meaning FunctionSPKR Speakerphone 1) answer incoming calls as a spe

56K Professional Message Modem52Telephone handset DTMF digits for Remote MessageRetrievalDigit(s) Function1 starts playback of all new voice messages2

56K Professional Message Modem 53Front Panel LightsSymbol Meaning StatusPWR/ Power/ Bicolour LED:MEM Message1) constant red indicates that auto-answer

56K Professional Message Modem54Typing Commands• Type commands in either upper or lower case, not a combination.Use the Backspace key to delete error

56K Professional Message Modem 55ATRequired command prefix, except with A/, +++, and A>. Usealone to test for OK result code.BnU.S./ITU-T answer s

56K Professional Message Modem2V.90 Front Channel Link Rates (Download Speeds)28000, 29333, 30666, 32000, 33333, 34666, 36000, 37333, 38666,40000, 413

56K Professional Message Modem56HnControls ON/OFF hookH0 Hangs up (goes on hook)H1 Goes off hookInDisplays the following informationI0 Four-digit prod

56K Professional Message Modem 57Sr.b=nSets bit .b of register r to n (0/OFF or 1/ON)Sr=nSets register r to nSr? Displays contents of S-Register rS$ D

56K Professional Message Modem58XnSets result code displayed. Default is X4Xn SettingResult Codes X0X1X2X3X40/OK•••••1/CONNECT•••••2/RING•••••3/NO CA

56K Professional Message Modem 59Xn (Continued)Xn SettingResult Codes X0X1X2X3X4256/CONNECT 28000••••260/CONNECT 29333••••264/CONNECT 30666••••268/CON

56K Professional Message Modem60Yn Selects power-on/reset default configurationY0 Use profile 0 setting in NVRAMY1 Use profile 1 setting in NVRAMY2 Us

56K Professional Message Modem 61&DnControls Data Terminal Ready (DTR) operations&D0 DTR override&D1 DTR toggle causes online Command mode

56K Professional Message Modem62&M5 ARQ mode&NnSets connect speed. If connection cannot be established atthis speed, the modem will hang up. W

56K Professional Message Modem 63&N34 50,666 bps&N35 52,000 bps&N36 53,333 bps&N37 54,666 bps&N38 56,000 bps&N39 57,333 bps&am

56K Professional Message Modem64&UnSets floor connect speed when set above 0. If theconnection cannot be established above this speed, themodem wi

56K Professional Message Modem 65&U20 32000 bps&U21 33,333 bps&U22 34666 bps&U23 36000 bps&U24 37,333 bps&U25 38666 bps&U2

56K Professional Message Modem 3Summary of FeaturesKey Features of the 56K Professional MessageModemThe 56K Professional Message Modem is the first pr

56K Professional Message Modem66&ZL? Displays the last executed dial string+++ Escapes to online-command mode+MCA Enable/disable the PMM answer ma

56K Professional Message Modem 67S-RegistersTo change a setting, use the ATSr=n command, where r is theregister and n is a decimal value from 0 − 255

56K Professional Message Modem68Register Default FunctionS8 2 Sets the duration, in seconds, for the pause (,) optionin the Dial command.S9 6 Sets the

56K Professional Message Modem 69Register Default FunctionS13 0 Bit-mapped register. Select the bit(s) you want on and setS13 to the total of the val

56K Professional Message Modem70Register Default FunctionS14 0 ReservedS15 0 Bit-mapped register setup. To set the register, seeinstructions for S13.

56K Professional Message Modem 71Register Default FunctionS21 10 Sets the length, in 10-millisecond units, of breakssent from the modem to the compute

56K Professional Message Modem72Register Default Function7 128 Software compatibility mode. Thissetting disables the codes anddisplays the 9600 code

56K Professional Message Modem 73Register Default Function S33 0 Bit-mapped register setup. To set the register,see the instructions for S13.Bit V

56K Professional Message Modem74Register Default FunctionS38 0 Sets an optional delay, in seconds, before a forcedhang-up and clearing of the Transmi

56K Professional Message Modem 75Fax Commands+FCLASS=nSets the mode of operationFCLASS=0 Data modeFCLASS=1 Group 3 Facsimile Service Class 1 modeFCLAS

56K Professional Message Modem4• retains incoming fax and voice messages and therefore is notjust a pass through device.• is capable of receiving and

56K Professional Message Modem76+FTH=n Transmits data framed in the HDLC protocol using the modulation specified by n. (n = 3, 24, 48, 72, 96, 97, 98

56K Professional Message Modem 77The Serial Interface(Cable Information)The serial interface is a standard developed by the Electronic IndustriesAssoc

56K Professional Message Modem78Limited Warranty3Com Europe Limited warrants to the original consumer or other enduser that this product is free from

56K Professional Message Modem 79CE ComplianceElectromagnetic CompatibilityThis device complies with the following standards in accordance withEuropea

56K Professional Message Modem80Network Compatibility DeclarationThis equipment is designed to work satisfactorily on all European UnionPSTN networks.

56K Professional Message Modem 5Answering Machine FeaturesBefore You BeginYour new Professional Message Modem is set up as an answeringmachine from th