US Robotics 56K Faxmodem Installation Guide download pdf (Page 7)

success. If your modem is not listed and/or you do not see a series of commands and

responses, check that all connectors and power cables are properly connected to

your modem and the back of your computer. Check that the modem is switched on

and the CS or the PWR light is illuminated. Shut down and restart your PC. Check your

modem again using the Control Panel as described above.

PRPR

OBOB

M: MM: M

M: M

y softwary softwar

y softwar

e isn’t re isn’t r

e isn’t r

ecognizing my modem.ecognizing my modem.

ecognizing my modem.

Your communications software may not function properly if you have more than one

version of the software installed, you are using an older version, or you have more

than one communications software package installed on your system. We highly

recommend using the communications software provided with your modem on the

Installation CD-ROM.

Your software’s COM port settings may be incorrect. There should be a place in the

Setup section of your software that addresses port settings. Make sure the

software’s port settings match those for your modem. Check your communication

software’s documentation for instructions on adjusting the port settings in your

software.

PRPR

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M: MM: M

M: M

y modem won’t dial out or doesn’t answer incoming calls.y modem won’t dial out or doesn’t answer incoming calls.

y modem won’t dial out or doesn’t answer incoming calls.

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R BO

TH DIATH DIA

TH DIA

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D AD A

D A

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OBOB

MS:MS:

MS:

You may have a bad phone cord connection to your modem, or your phone cord may

be plugged into the wrong jack. The phone cord should be plugged into the jack on

the modem and into the wall phone jack. Use the phone cord included in your

modem’s box if possible.

OFOF

ICE UICE U

ICE U

RS:RS:

RS:

You may have plugged your modem’s phone cord into a digital line. Contact the

department responsible for your phone system if you are unsure whether or not your

phone line is digital.

If your phone system requires dialing “9” to access an outside line, be sure to add

“9” before the number you are dialing.

OICE MOICE M

OICE M

AIAI

U U

RS:RS:

RS:

If you have voice mail provided by your local phone company, your dial tone may be

altered when messages are waiting. Retrieve your voice mail to restore your normal

dial tone.

PRPR

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M: MM: M

M: M

y modem sounds like it’s trying to connect to anothery modem sounds like it’s trying to connect to another

y modem sounds like it’s trying to connect to another

modem but fails.modem but fails.

modem but fails.

You may have a poor connection. All calls are routed differently, so try placing the

call again.

PRPR

OBOB

M: MM: M

M: M

y modem isn’t achieving a 56K Internet connection.y modem isn’t achieving a 56K Internet connection.

y modem isn’t achieving a 56K Internet connection.

The V.90/V.92 protocol allows for download speeds of up to 56K, but line conditions

may affect the actual speeds during a given connection. Due to unusual telephone

line configurations, some users will not be able to take full advantage of V.90/V.92

technology at this time. In order to achieve a 56K connection:

• The server you're dialling in to must support and provide a digital V.90/V.92

signal. Your ISP can provide you with a list of dial-up connections and informa-

tion on what those connections currently support.

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US Robotics 56K Faxmodem Installation Guide Page 7

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