US Robotics 56K MESSAGE MODEM - QUICK FOR WINDOWS User's Guide download pdf (Page 54)

TROUBLESHOOTING

8. Click Control Panel.

9. Double-click the System icon.

10. Click the Device Manager tab on the “System Properties” screen.

11. Look for “Other Devices” or “Unknown Devices” in the list that appears.

• If you do not see either of these options in the list, contact customer support for technical assistance.

• If you do see one of these options, double-click the option and continue with step 12.

12. If the description that appears matches the modem you are trying to install, click Remove. If it does not,

contact customer support for technical assistance.

13. Click OK when Windows asks if you wish to remove the device.

14. Restart the computer and continue with the on-screen instructions. If the computer does not detect the modem

after this second restart, contact customer support for technical assistance.

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US Robotics 56K MESSAGE MODEM - QUICK FOR WINDOWS User's Guide Page 54