US Robotics USR8700 User's Guide Page 155

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Serial ATA 4-Drive NAS
User Guide
U.S. Robotics Corporation Two (2) Year Limited Warranty - 153
4.2 Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S. ROBOTICS or its
authorised U.S. ROBOTICS Service Centre will be returned.
4.3 CUSTOMER agrees to pay shipping charges to return the product or part to the authorised U.S.
ROBOTICS Return Centre; to insure the product or assume the risk of loss or damage which may occur in
transit; and to use a shipping container equivalent to the original packaging.
4.4 Responsibility for loss or damage does not transfer to U.S. ROBOTICS until the returned product or
part is received as an authorised return at an authorised U.S. ROBOTICS Return Centre.
4.5 Authorised CUSTOMER returns will be unpacked, visually inspected, and matched to the Product
Model Number and Product Serial Number for which the RMA was authorised. The enclosed Proof of Pur-
chase will be inspected for date of purchase and place of purchase. U.S. ROBOTICS may deny warranty
service if visual inspection of the returned product or part does not match the CUSTOMER supplied infor-
mation for which the RMA was issued.
4.6 Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S. ROBOTICS will, at
its sole discretion, repair or replace, using new or reconditioned product or parts, to whatever extent it
deems necessary to restore the product or part to operating condition.
4.7 U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product or part to CUS-
TOMER, at U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS after U.S. ROBOTICS
receives the authorised CUSTOMER return at an authorised U.S. ROBOTICS Return Centre.
4.8 U.S. ROBOTICS shall not be liable for any damages caused by delay in delivering or furnishing
repaired or replaced product or part.
5.0 LIMITATIONS:
5.1 THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled with third-party
software, the use of which is governed by separate end-user license agreements provided by third-party
software vendors. This U.S. ROBOTICS Limited Warranty does not apply to such third-party software. For
the applicable warranty refer to the end-user license agreement governing the use of such software.
5.2 DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR
ENVIRONMENTAL FACTORS: To the extent permitted by applicable law, this U.S. ROBOTICS Limited
Warranty does not apply to normal wear and tear; damage or loss of data due to interoperability with cur-
rent and/or future versions of operating system or other current and/or future software and hardware; alter-
ations (by persons other than U.S. ROBOTICS or authorised U.S. ROBOTICS Service Centres); damage
caused by operator error or non-compliance with instructions as set out in the user documentation or other
accompanying documentation; damage caused by acts of nature such as lightning, storms, floods, fires,
and earthquakes, etc. Products evidencing the product serial number has been tampered with or removed;
misuse, neglect, and improper handling; damage caused by undue physical, temperature, or electrical
stress; counterfeit products; damage or loss of data caused by a computer virus, worm, Trojan horse, or
memory content corruption; failures of the product which result from accident, abuse, misuse (including but
not limited to improper installation, connection to incorrect voltages, and power points); failures caused by
products not supplied by U.S. ROBOTICS; damage cause by moisture, corrosive environments, high volt-
age surges, shipping, abnormal working conditions; or the use of the product outside the borders of the
country or territory intended for use (As indicated by the Product Model Number and any local telecommu-
nication approval stickers affixed to the product).
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